Refund policy

Refund Policy

Due to the custom nature of our products and that all orders are made after being placed, we do not accept returns, exchanges, or cancellations. Any exceptions will be made at our sole discretion.

All molds are handmade & hand poured at the time of an order being placed. Small & superficial imperfections may occur including: 3-D Print lines, microscopic bubbles, microscopic debris, incomplete lines, stray glitter, etc.

We quality control each mold to the best of our ability to make sure no large defects occur on the freshie side of the mold, where your product would be affected.

Damages or Defects

If there is a large defect AND your freshie is compromised as a result, please contact us immediately with a picture. We want to make it right and will happily send out a new mold or provide you a store credit.