Shipping policy

Shipping Policy 

Please allow 1-10 BUSINESS DAYS (Monday-Friday) for processing unless otherwise noted at the home page and top of website. 

We do not create a shipping label until your order is processed on our end. At that time, you will receive a tracking number. 

Turnaround time is subject to change depending on sales and order volume. Please join our Facebook group at sweetsouthernfreshieco to stay up to date on any changes or delays! We also post any announcements on the banner at the top of the website. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Please keep this in mind before contacting us for order statuses.

•   We consider our business hours Monday-Friday 8am-5pm.
•   Weekends and Federal Holidays do not count as a business day.
•   Once a shipping label is created, please allow 24-48 hours for “movement" as USPS acceptance into their system may vary.
•   Once a shipping label is created, orders may not be picked up until the following business day by USPS.

We DO NOT guarantee shipping times. Please note that once an order is sent, it is out of our hands, and anything concerning your package should be followed up with USPS. Packages may take longer during peak times such as holidays.

Please assure that your address is correct, as the one we are given is the one that will be used, and you will be responsible for paying for shipping again if the address is incorrect or returned to us. 

All shipping is currently a standard flat rate. 

We reserve the right to change this policy as and when we see fit, and upon using our services you agree to this: